Frequently Asked Questions (FAQ)

Who can you train? We can train both males and females of any age.

What days and times can I book in? You can book in between 5:00am – 7:00pm, Monday to Friday and 5:00am – 2:00pm on a Saturdays and Sundays. We understand people are living busy lives so our hours are flexible to suit all needs.

What is the Free Consultation, and how do I book? A free consultation helps us decipher your goals, and the analysis and tests we undertake help us create a customised training program that suits your body, and a regime that you’re comfortable with. This normally takes an hour, and is a completely free consultation that includes a health, dietary and lifestyle analysis. It will give you the opportunity to talk very openly about your goals and objectives and we can obtain the information required to create a customised training programme for you to achieve them.It helps us ascertain what exercises work best for you, and you’re most comfortable with. To book you simply fill in a quick form with your name and number and we’ll get back to you asap – Book your FREE consultation

Do I need a doctor’s note or similar? All clients must complete a PAR-Q before commencing any exercise program. This is a Physical Readiness Questionnaire which will be carried out in your free consultation, it will help to identify any health restrictions. As such we may require a letter of ‘medical clearance’ from your GP.  Please be aware that your GP may charge you for this. All client information will be kept strictly private and confidential.

I can’t make the same session each week – are you flexible on times? Yes. We totally understand that people lead busy lives, and need to be flexible with different working patterns and personal commitments so we’re flexible on sessions and you won’t have to stick to the same time each week. This is why our working hours cover 6.30am – 9.00pm, 5 days a week and 8am – 12pm on a Saturday.

What if I need to cancel a session? A minimum of 24 hours notice of cancellation is required for all appointments, so we can reallocate your session. Notice of less than 24 hours will incur full payment of the session fee.To cancel please either phone or text your dedicated coach.

What if I’m running late? If the client is late for a session the session will not be extended and will end at the appointed time. If the trainer is late, additional time will be added to the session or to subsequent sessions.

Where does the training take place? All training takes place at Thrive Training unless otherwise requested.

What should I wear? Clothes should be fit for purpose – comfortable and non-restrictive;  Footwear should be comfortable and provide adequate support.

Are you a qualified personal trainer? Yes. We are fully qualified Personal Trainers. 

What types of training do you offer? We develop a customised training program for each of our clients, tailored toward their wishes, allowing them to reach their stated goals in a reasonable time frame. The types of training covered are weight loss, endurance, flexibility and stretching, as well as strength, core and functional training. 

What exercises will we do, I’m worried they’ll be too difficult? We carry out all kinds of exercises, but we’ll only do the exercises that you feel comfortable doing. Our job is to find a training program that you’re happy with and that you’ll stick to in order for you to reach your goal.

How much is it? Prices vary as we offer various packages with discounts on block bookings. Visit our Services Page for details.

How and when do I pay? We prefer you to pay via credit/debit card, but you can if you wish, pay by cash or via E-transfer. For a one-off session you can pay on the day; for a monthly package you will need to pay in full on or before first session, the further month will be debited from the same card which was used initially.

*All monies are non-refundable. (Unless a medical condition prevents you from continuing)

Why should I spend money on a personal trainer when I can do it by myself? Of course you can train alone.  But we believe that our main purpose is to motivate you and develop a customised training program with you that corresponds to your requirements, problems and goals. We will mainly be your advisor. We can detect when your posture is not quite right or when you are putting too much pressure on the wrong muscles. Also we can recommend running paths or the right exercise.

The purpose of a personal trainer is to provide a specific program based on underpinning expert knowledge. Each client has an initial consultation discussing barriers, objectives and goals in preparation to beginning training.

The barriers to achieving your goals are just as important, so we can identify these and look at ways at overcoming them.

It is our job to both advise and motivate you to maintain your full commitment to the program and to continually adapt and progress your programme to keep you interested and focused on achieving your goals.

I don’t respond well to barked orders, what is your approach? Our job is to motivate you and develop a customised training program that helps you meet your goals – and not to bark orders.  We will be encouraging you all the way, whilst advising you on the correct exercise postures to ensure you’re putting pressure on the right muscles.

Some people respond to encouragement, whilst some like to pushed hard; it’s all about having an honest partnership where we have an open feedback loop so you’re happy with our sessions and how we motivate you – with the ultimate aim to help you achieve your goals.

Can I bring a friend or relative? Yes. We offer one-to-one training or group sessions. Whether it’s working out as a couple or bringing friends or a group, we have the package to suit you.

How often do I have to or can I train with you? That is entirely up to you and depends on the amount of time you have and how committed you are.

How long will it take to see the effects of training? The onset of training is approximately 3 weeks. This means that after 4 weeks training the effects of the first week will start to show. However, this is an approximation.